Kiwi.com welcomes the UK High Court decision for Ryanair to pay back what is owed in unpaid refunds during the pandemic
UK online travel operator, On the Beach group, awarded over £2 million damages after successfully suing Ryanair.
Travel tech company, Kiwi.com welcomes the decision of the UK High Court to uphold On the Beach group’s application for Ryanair to pay back what was owed in unpaid refunds.
Kiwi.com CEO, Oliver Dlouhý, commented, “We welcome this decision as a step in the right direction to ensuring customers are free to choose their preferred way to book without penalty and that booking by an intermediary is not used as an excuse to avoid refunding cancelled tickets.”
The award is part of a case that was launched in October 2021; On the Beach sued Ryanair for blocking them from booking flights with the airline and sought damages over refunds that it had paid out.
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Kiwi.com is a leading global travel tech company headquartered in the Czech Republic, employing over 1,200 people worldwide. Kiwi.com’s innovative algorithm enables users to find better route options and prices other search engines can’t see, performing billions of price checks per day across 95% of global flight content. 100 million searches are carried out every day on Kiwi.com’s website and partner channels. On average, over 70,000 seats are sold daily.