Kiwi.com welcomes court ruling dismissing Ryanair’s claim for access to Kiwi.com customers private data, decision keeps choice in the hands of the consumer
Prague, Czech Republic – Today the Regional Court in Brno, Czech Republic dismissed a case brought by Ryanair against Kiwi.com that sought for Kiwi.com to provide the airline with their customers’ original emails and credit card details rather than supplying the industry recognised virtual information used to make bookings.
Oliver Dlouhý, Kiwi.com co-founder and CEO, commented: “We welcome the decision of the Court to dismiss the case brought by Ryanair, it is a victory for consumers who will continue to have the freedom to select from the full range of options we make available and choose how and who they book their travel with. We hope it puts an end to the misleading statements Ryanair has made against us for many years which we believe were designed to damage the reputation of online travel agents’ booking processes by inferring virtual email addresses and credit cards are not legitimate and secure.”
He added: “It is absurd that Ryanair would ask the court to order the transmission of sensitive payment data that is protected and inaccessible to merchants; there is no reason for Ryanair to need this information other than as a means to stop competition, just as with the unnecessary verification process implemented earlier this year that penalises customers who do not book directly with the airline.”
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Kiwi.com is a leading global travel tech company headquartered in the Czech Republic, employing over 1,200 people worldwide. Kiwi.com’s innovative algorithm enables users to find better route options and prices other search engines can’t see, performing billions of price checks per day across 95% of global flight content. 100 million searches are carried out every day on Kiwi.com’s website and partner channels. On average, over 70,000 seats are sold daily.