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A week of wins for Kiwi.com as the courts dismiss three cases brought against the travel-tech company by Ryanair

November 09, 2023

Prague, Czech Republic – Following an earlier win in court this week (7 Nov) that saw the court protect the private data of Kiwi.com’s customers and recognise the use of industry standard virtual email and credit card details, Kiwi.com is celebrating two further victories confirming Kiwi.com’s commitment to customers.

Today, the High Court in Olomouc, Czech Republic clearly confirmed the right for customers to choose an intermediary to support them in the online check-in process and, in the second case, that Kiwi.com has provided this service to its customers with clear and transparent pricing breakdown.

“The three separate legal decisions this week provide recognition of the value we bring to our customers as an intermediary and there is no reason for Ryanair to prevent us from delivering our customers with the best experience across the greater range of options and services we provide,” said Oliver Dlouhý, CEO of Kiwi.com. “We believe in removing travel-associated anxieties, taking care of the inevitable administration such as online check-in on behalf of our customers so that they avoid the hassle of repeated interactions at various checkpoints and this is one of the reasons they choose to book with us.”

– Ends –

About Kiwi.com
Kiwi.com is a leading global travel tech company headquartered in the Czech Republic, employing over 1,200 people worldwide. Kiwi.com’s innovative algorithm enables users to find better route options and prices other search engines can’t see, performing billions of price checks per day across 95% of global flight content. 100 million searches are carried out every day on Kiwi.com’s website and partner channels. On average, over 70,000 seats are sold daily.

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